Apply for Customer Fulfillment Center (Contact Center Agent). Hausa Speaker job in Victoria Island, Lagos. Earn ₦200,000 monthly with HMO, a 13th-month salary & career growth.
A reputable organization is currently recruiting qualified Hausa-speaking candidates for the position of Customer Fulfillment Center (Contact Center Agent) located at Oyin Jolayemi, Victoria Island (V.I.), Lagos. This opportunity is designed for young graduates seeking a stable and rewarding career in customer service, contact center operations, and customer experience management in Nigeria’s growing service industry.
Job Location
Oyin Jolayemi, Victoria Island (V.I), Lagos State, Nigeria
Salary and Benefits
Successful applicants will receive a monthly salary of ₦200,000. Additional benefits include:
- Health Management Organization (HMO) coverage
- Leave allowance
- 13th-month salary bonus
- Structured career growth
- Professional working environment that supports skill development and long-term employment
Job Position
Customer Fulfillment Center (Contact Center Agent)—Hausa Speaker
Job Overview
The Customer Fulfillment Center Agent will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction through phone calls, chats, and other communication channels. The role requires professionalism, patience, and the ability to provide accurate solutions while maintaining excellent service standards.
Key Requirements
Applicants must meet the following criteria:
- HND or BSc in any relevant discipline
- Fluency in Hausa language (spoken and written)
- Strong communication and interpersonal skills
- Good problem-solving ability
- Basic computer proficiency
- Knowledge of CRM systems (added advantage)
- Age 35 years or below
Job Responsibilities
The selected candidate will:
- Respond to customer inquiries professionally and promptly
- Provide accurate information about products and services
- Resolve customer complaints efficiently
- Maintain customer records using CRM tools
- Ensure high customer satisfaction
- Escalate complex issues when necessary
Why This Job Opportunity Matters
Demand for multilingual customer service professionals continues to grow in Nigeria, especially for Hausa-speaking agents who can support customers across Northern Nigeria. This position provides a strong entry point into the customer experience industry with stable income, professional exposure, and career advancement opportunities within the organization.
How to Apply
Interested and qualified candidates should complete the official application form using the link below: